Shipping and Refund Policies

Effective Date: 13-07-2024

Shipping Policy

Tourism Packages or Services

  1. Booking Confirmation:
    • Upon successful booking and payment of any tourism package or service, you will receive a confirmation email containing all relevant details, including the itinerary, booking reference number, and contact information for our support team.
  2. Documentation:
    • Any necessary travel documents, such as tickets, vouchers, or permits, will be emailed to you. Please ensure that you print or download these documents before your trip.
  3. Delivery of Physical Items:
    • If your tourism package includes physical items (e.g., travel guides, maps), these will be shipped to the address you provide during booking. Please allow 7-10 business days for delivery.

Products purchased from the Store (TRAVEL COMPANION)

  1. Order Processing:
    • Orders for travel-related affiliate tangible products (e.g., travel gear, accessories) are processed within 2-3 business days after payment is received.
  2. Shipping Methods and Times:
    • We partner with various affiliate companies to fulfill these orders. Shipping times and methods vary depending on the affiliate and your location. Generally, shipping takes between 5-15 business days.
  3. Shipping Costs:
    • Shipping costs for affiliate products are determined by the affiliate company and will be calculated at checkout. Any shipping fees are non-refundable once the order is shipped.
  4. Tracking Information:
    • Once your order is shipped, you will receive an email with tracking information. Use this information to track the status of your delivery.

Refund Policy

Tourism Packages or Services

  1. Cancellation and Refunds:
    • If you need to cancel your booking, please contact us as soon as possible. Cancellations made within [Insert Time Frame] prior to the departure date are eligible for a full refund, minus any non-refundable deposits or fees.
    • Cancellations made after [Insert Time Frame] may incur a cancellation fee or be non-refundable, depending on the specific terms of the package or service.
  2. Changes to Bookings:
    • If you wish to make changes to your booking (e.g., changing travel dates, upgrading services), please contact us. We will do our best to accommodate your request, but changes may be subject to availability and additional charges.
  3. Non-Refundable Services:
    • Certain services, such as special event tickets or non-refundable accommodation bookings, are not eligible for refunds. These will be clearly indicated at the time of booking.

Products purchased from the Store (TRAVEL COMPANION)

  1. Returns and Refunds:
    • If you are not satisfied with your purchase of a Products purchased from the Store, you may return it within the mentioned days of receipt for a refund or exchange, subject to the affiliate company’s return policy.
    • The product must be in its original condition and packaging. Please contact the affiliate company directly to initiate a return or exchange.
  2. Non-Refundable Items:
    • Certain items, such as perishable goods, personal care products, or custom orders, may not be eligible for returns or refunds. Please review the affiliate company’s return policy before making a purchase.
  3. Return Shipping Costs:
    • You are responsible for paying the return shipping costs unless the affiliate company provides a prepaid shipping label. Shipping costs are non-refundable.

Contact Us

If you have any questions or need further assistance with our shipping and refund policies, please contact us at:

Nature Lovers Tourism
Email: contact@natureloverstourism.com
Phone/WhatsApp: +91 84200 32232
Address:173 Kabi Mukunda Das Road

              Kolkata, West Bengal

              Pin Code: 700 065